Alabama Power Co. is trying to stop what it calls "an unusually effective scam."
The power company says its customers have been called for months by people pretending to be from Alabama Power. The customers are told they have a short deadline to make a payment. They are instructed to go to a local retailer, buy a reloadable debit card for a given amount, and then call another phone number to share the account number on the card. Alabama Power says the fraud has focused on commercial customers because they are more likely to have larger bills.